Shipping policy
Processing Time
Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive an email confirmation with tracking information once your order ships.
Please note: Processing times do not include shipping time. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times
We currently ship to addresses within the United States only.
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | $5.95 | 5-7 business days |
| Expedited Shipping | $12.95 | 3-4 business days |
| Express Shipping | $24.95 | 1-2 business days |
Free Standard Shipping on orders over $75!
Delivery times are estimates and begin after your order ships. Actual delivery may vary based on carrier and location.
Shipping Restrictions
We do not currently ship to:
- PO Boxes (limited - contact us first)
- Military APO/FPO addresses (contact us for options)
- US Territories (Puerto Rico, Guam, etc. - contact us for rates)
- International addresses
Order Tracking
Once your order ships, you'll receive:
- Shipping confirmation email
- Tracking number
- Carrier information
Track your package anytime using the tracking link in your confirmation email or by logging into your account.
Delivery Issues
Lost or Stolen Packages: We are not responsible for packages marked as delivered by the carrier. If your tracking shows delivered but you haven't received your order, please:
- Check with neighbors and household members
- Look around your delivery location
- Contact the carrier directly
- Contact us within 7 days - we'll do our best to help
Delayed Packages: If your package hasn't arrived within the estimated timeframe, contact us at [business email] with your order number and we'll investigate with the carrier.
Wrong Address: If you provided an incorrect shipping address, we cannot guarantee package recovery. Additional shipping charges will apply to reship your order. Please double-check your address at checkout.
Customs & Duties
Since we only ship within the United States, no customs or international duties apply to your order.
Holiday & Peak Season Shipping
During holidays and peak shopping seasons (Black Friday, Christmas, etc.):
- Processing times may be extended to 3-5 business days
- Carrier delivery times may be longer than estimated
- We'll notify you of any delays via email
Order early to ensure delivery by your desired date!
Questions?
For shipping inquiries, contact us at:
Email: support@poshquarter.com
Subject: Include your order number
We respond within 24-48 business hours.